Hearing Aid Services (Troubleshooting)

Check to make sure you have a fresh battery in your device and replace the battery regularly as needed. The most common reason for a hearing aid to sound weak or dead is that it is clogged with wax or debris. If your hearing aid has a wax guard, try replacing it with a fresh one.

How to troubleshoot common hearing aid problems Hearing aids are the most common treatment for hearing loss. Millions of people wear these miniature, custom-fit, digitally programmed and personalized hearing solutions every day. If you rely on hearing aids to keep you hearing clearly at all times, you know how important it is to quickly identify and troubleshoot problems.

What to Do Next If your hearing aid is still not performing properly, it may be time to schedule an appointment with the audiologist or drop the device off with the medical office coordinators. Your audiologist may be able to repair the hearing aid in the office or send it to the manufacturer for repair. If the hearing aid is not fitting well, you may need a new ear mold impression, after which your device would be remade by the manufacturer. If your hearing aid appears to be functioning, the audiologist will check to make sure you do not have a blockage in your ear canal. If your ears are clear, then the audiologist may check your hearing to determine if there has been a change. If you have experienced further hearing loss, the audiologist may be able to reprogram your hearing aid. Your audiologist can recommend the best course of action to get your hearing aid working optimally for you.